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PENDAHULUAN
The primary objective of this training program is to empower your team with the knowledge, strategies, and practical skills required to effectively handle and communicate during critical situations. By the end of the program, participants will be adept at identifying potential issues, formulating crisis communication plans, and executing them with precision.
MATERI
1. Understanding Issues and Crises:
- Differentiating between issues and crises.
- Recognizing early warning signs.
- Assessing potential impact.
- Developing a robust crisis communication plan.
- Establishing clear roles and responsibilities.
- Conducting risk assessments.
- Engaging with the media proactively.
- Crafting key messages and talking points.
- Managing media inquiries and interviews.
- Identifying and prioritizing key stakeholders.
- Building effective communication channels.
- Establishing trust and credibility.
- Monitoring online conversations.
- Responding to social media crises.
- Implementing strategies for online reputation repair.
- Practical simulations to apply learned skills.
- Evaluation and feedback for continuous improvement.
- Enhancing crisis response capabilities.
Form Pendaftaran
Silahkan isi FORMULIR PENDAFTARAN berikut dengan data yang benar agar Kami dapat konfirmasi ulang kembali via email, WA maupun telepon.