Executive Secretary and Personal Assistant

OVERVIEW Peran sekretaris eksekutif dan asisten pribadi menjadi sangat berperan penting dalam organisasi. Dengan struktur manajemen yang kompleks atau bahkan lebih serta target para manajer dan eksekutif yang semakin meningkat, peran pendukung ’tangan kanan’ yang efektif sangat dibutuhkan. Peran ini juga berkembang ke ranah baru sebagai harapan dan perubahan tuntutan seperti yang para Sekretaris jalani di abad ke-21. OUTLINE MATERI 1. The Role of Secretary and Personal Assistant in The Modern Era

• Understanding the Roles and Purpose of secretary and Personal Assistant in the Modern Era
• Skills and Tools that must-have for modern Secretary and Personal Assistant
• Mechanical to Knowing Daily Priorities of Your Boss
• Knowing the Personality of “World-Class Secretary”

2. Productively Working with Your Bos

• Strategies to Improve the Effectiveness of Work with Your Boss
• How to be an Outstanding Team Work
• Techniques to Handle and Manage Your Boss
• Aligning Himself with the Working Style of Your Boss

3. Manage Your Team & Your Time

• Understanding Your Team
• Tips to Lead an Effective Teams
• Time Management for Your Work Priorities
• Time-saving Email Management Strategies
• Diary Management: Create Time for Your Diary

4. Project Management Processes

• The Project Management Process
• How to Using the Timelines in Event management
• Effective Event Management & Party Planning Tips
• Strategies for Influencing Management

5. Communication Skills - Make Your Relationship Better

• Communication Skills and body language
• How to Presenting your ideas to Management
• Dealing Assertive with Management
• Managing Your Stress

6. Negotiation & Problem Solving Strategies

• The Rules of Negotiation
• Identifying the Needs of the Other People
• Practicing Win-Win Negotiation
• Problem Solving Techniques

7. Improve Your Managerial Capabilities

• You and Your Personal Brand
• Set Your Goal: Create Your Personal Development Plan
• How to Identify the Duties that Increase Your Value

PARTICIPANT

• Sekretaris (Sekretaris Direktur Utama, Sekretaris Direktur, Sekretaris Eksekutif, Sekretaris Manajer)
• Bagian kesekretariatan
• Personal Assistant
• Office Manager
• Staff Administrasi

TRAINING METHOD Presentation Discussion Case Study Evaluation   FACILITY Training Kit Handout Certificate Lunch 2x Coffee Break Souvenir