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OBJECTIVES
- Describe and Apply Five Principles of Effective Leadership Communication
- Describe Several Leadership Communication Styles and Apply Each When Appropriate
- Take Charge of a Group of People and Win Their Confidence and Support
- Communicate Your Vision and Values with Passion and Precision in Ways That Appeal to Followers
- Assign Responsibility and Delegate Authority in Ways That Inspire Committed Action
- Create a Climate That Motivates Unmotivated People
- Influence Others to Change Their Behaviors and Beliefs
- Coach, Counsel, and Mentor Others for Skills Development and Problem Solving
- Recognize and Reward People for Their Efforts and Good Work
- Handle Tough and Touchy Situations (Like Bad News, Unpopular Decisions, and Conflict) in Ways That Minimize Resistance and Maximize Acceptance
- Improve your leadership communication skills
- Build greater buy-in, trust and loyalty
- Demonstrate grace under fire and defuse tension
- Overcome resistance to change
- Motivate followers and inspire them to action
- Rally support in difficult situations
- Describe typical situations requiring leadership communication and assess how well you use the language of leadership in these situations
- Identify five traits of effective leadership communication and assess how well you demonstrate those traits
- Learn the two components of a leader’s voice
- Describe several leadership communication styles and describe your dominant style
- Pinpoint the desired results of your leadership message by using a results matrix
- Shape your leadership message
- Pick the right forum for leadership communications and create a winning setting for your key messages
- Overcome stage fright and communication anxiety
- Generate presence and charisma that command respect
- Send clear messages that maximize audience understanding
- Communicate a clear mission and inspire vision and values
- Delegate authority in ways that prompt others to take responsibility
- Identify the factors that demotivate
- Light a fire in the hearts of others
- Stimulate and guide authentic coaching, counseling and mentoring sessions
- Handle conflict and hostile disputes
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