Coaching, Counseling and Mentoring

Dilihat 2541

DESCRIPTION Seorang manajer yang baik adalah yang dapat mengidentifikasi potensi dari anak buah, memberi kesempatan untuk memaksimalkan potensi dan mampu mengarahkan untuk dapat mencapai kinerja optimal. Untuk dapat mengarahkan anak buah secara efektif, maka seorang manajer harus memiliki kemampuan dalam hal Coaching, Counseling dan Mentoring (CMC). Fungsi ini dilakukan dengan cara mengamati, menilai, mengarahkan, memberi contoh, membimbing dan melakukan interaksi dengan cara yang efektif. Training ini bertujuan untuk memberikan pemahaman dan ketrampilan tentang konsep dan aplikasi Coaching, Counseling dan Mentoring (CMC) yang efektif sehingga manajer atau supervisor dapat mengoptimalkan perannya dalam memimpin anak buah/karyawan. MATERI 1. Introduction to Mentoring, Coaching and Counseling

Define Mentoring, Coaching and Counseling
When Conducting Mentoring, Coaching and Counseling
Who Can be as Mentor, Coach and Counselor

2. Key Principles of Effective Mentoring 3. Fundamentals of Effective Coaching

Topic Model
Relationships
Motivating People to Become a High Performer
Being an Inspiring Leader
Creating Accelerated Learning Environment

4. Keys to Successful Coaching

Self-Development
Language
Attitude
Leaderships
Coach High Potential Employees

5. Effective Counseling Practices

People Problem
Problem Problem
Role Play

6. Conducting Counseling for Positive Impact

Steps and Techniques
Do’s and dont's

7. Essential Skills for Effective Mentoring, Coaching and Counseling

Approaches
Listening Skills
Questioning
Giving/Obtaining Feedback
Problem Solving
Critical Thinking and Creativity

8. Handling Emotions and Conflict

Anxiety, Fear, Anger, Depression and Hopelessness
Attitude Problems
Poor Performers
Other Business Ethics Related Concern
Concern

TRAINING METHOD Presentation Discussion Case Study Evaluation FACILITY Training Kit Handout Certificate Lunch + 2x Coffee Break Souvenir Pick Up Participant (Yogyakarta)